Pick-up

 

Shipping

  • £3.90 flat-rate UK delivery.
  • Orders ship from our warehouse in Birmingham.
  • Orders are usually processed within 2 to 3 business days (excluding public holidays).
  • Once your order has been dispatched, we’ll email you the courier tracking number.

 

Delivery

  • Delivery times depend on the courier’s schedule.
  • We use a range of couriers to keep shipping costs low and pass the savings on to you.
  • Orders are delivered without a signature by default. If you need a signature on delivery, please leave a note at checkout.
  • For delivery questions, please contact the courier directly using your tracking number.
  • If your order hasn’t arrived within 7 days of your shipping confirmation email, please contact us straight away.

 

Same-day or Overnight Delivery

  • You can book your own courier or Uber to pick up your order from our warehouse for same-day or overnight delivery.
  • We don’t offer these services ourselves, as we can’t guarantee delivery times or be responsible for delays.

 

Acceptance of Goods

  • Please check your order as soon as it arrives and let us know of any issues.
  • Our Returns & Exchanges Policy lasts for 14 days from receipt of goods; returns or exchanges cannot be processed after this period.