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Shipping
- Free shipping on orders over £99
- Orders are shipped directly from our warehouse located in Birmingham.
- Shipping charges for your order will be calculated and displayed at checkout.
- Orders are typically processed within 2 to 3 business days, excluding weekends and holidays.
- You will receive an email notification once the goods have been prepared and dispatched, which will include the courier tracking number.
Delivery
- Delivery times vary based on the courier’s delivery schedule.
- We use different couriers to provide the most cost-effective solution, enabling us to pass on the savings to all our customers.
- For any delivery queries, please get in touch with the courier company directly.
- If your order has not been received within 7 days of receiving your shipping confirmation email, please reach out to us immediately.
Pick-ups
Acceptance of Goods
- Please inspect your order immediately upon receipt and notify us of any issues.
- Our Returns & Exchanges Policy lasts for 14 days from receipt of goods; refunds or exchanges cannot be processed after this period.
