Shipping

  • Free shipping on orders over £99
  • Orders are shipped directly from our warehouse located in Birmingham.
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Orders are typically processed within 2 to 3 business days, excluding weekends and holidays.
  • You will receive an email notification once the goods have been prepared and dispatched, which will include the courier tracking number.

 

Delivery

  • Delivery times vary based on the courier’s delivery schedule.
  • We use different couriers to provide the most cost-effective solution, enabling us to pass on the savings to all our customers.
  • For any delivery queries, please get in touch with the courier company directly.
  • If your order has not been received within 7 days of receiving your shipping confirmation email, please reach out to us immediately.

 

Acceptance of Goods

  • Please inspect your order immediately upon receipt and notify us of any issues.
  • Our Returns & Exchanges Policy lasts for 14 days from receipt of goods; refunds or exchanges cannot be processed after this period.