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Shipping
- Free shipping on orders over £99
- Orders ship directly from our warehouse in Birmingham
- Shipping charges for your order will be calculated and displayed at checkout
- Orders are processed within 2 to 3 business days (excluding weekends and holidays)
- You will be notified via email once the goods been prepared and dispatched (courier tracking number included in the email)
Delivery
- Delivery time vary depending on how the courier schedule deliveries.
- We use different courier to offer the most cost effective solution so we can pass the saving to all our customers.
- Allow additional time for rural deliveries.
- For delivery queries, please contact the courier company directly.
- If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us immediately.
Acceptance of Goods
- Please inspect your order immediately upon receipt and notify us of any issues.
- Our Returns & Refunds Policy lasts 14 days. After 14 days of receipt of goods, unfortunately, we can’t offer you a refund or exchange.
